About

Small team, simple promise.

We're a UK company building broadband the way we'd want it ourselves: clear, fast, and human.

Who we are

Precious Broadband is a small operation run from Faversham, Kent. We're a trading name of Mad Tech Heads LTD — Company No: 144409189, with our registered office in London. We sell one thing well: 5G broadband for homes and small businesses across the UK.

It started because my own home internet was unusable. I fixed it for myself with a 4G router years ago, then kept getting asked to do the same for friends, family and customers. The full story's here.

We deliberately don't do instant online checkout. Every new customer gets a real conversation first, so nobody ends up with internet that doesn't work for them.

What we believe

Pricing should be plain English. No introductory rates, no surprise hikes.
Support means a human, not a chatbot.
If we can't give you a good service, we'll say so up front.
Long-term customers matter more than fast sign-ups.